DescriptionKforce is immediately seeking an experienced Product Owner in support of our enterprise telecommunications and mass media client based in Charlotte, NC. Summary:POs are the primary DSCX point of contact for UCC and interact with UCC on technical questions, prioritization, and handoffs. The ideal Product Owner will have technical experience working with development teams to help translate business needs into effective communication experiences. Overall, POs are part of the CX team and collaborate with development, design/content, marketing, customer support, and other stakeholders to design and implement efficient, scalable, and personalized communications.Responsibilities:* Play a lead role in collaborating with Journey Owners and complete Business Requirement Documentation (BRDs) for all comms projects* Act as the technical and experience liaison for our comms projects with UCC our development group* Create the input tickets for UCC and groom the projects with UCC to ensure that they understand the details, triggers, and needs for the comms* Manage our teams' Roadmap and Backlog structure board in Jira, keeping it current and aligned to the UCC delivery dates* Review the communications for clarity, experience, technical parameter verification, and more to ensure that each comm delivers on the intended experience* Manage and oversee communications like email, SMS, RCS, push notifications and moreRequirements* Bachelor's degree in Business Administration or related field or equivalent experience* 6+ years of Product Owner experience, plus 2+ years of project management experience; If candidate has 6+ years of digital producing and product owner experience, they would be considered* Skills: Personal computer and software applications (i.e. Word, Excel, Powerpoint, etc.); Proficiency with Jira * Skills: Analyze and synthesize complex data, Project management, communication* Telecommunications experience is a plus but not required* Previous work experience at Spectrum is a plus but not requiredAbilities: * Quickly identify business problems & opportunities; Understanding of customer experience best practices* Experience gathering requirements, writing user stories, and clarifying the experiences needed to create documentation and handoff to development groups* Communicate effectively through speaking and writing* Manage multiple projects simultaneously* Document, prepare, and present data-driven presentations* Make decisions and solve problems while working under pressure across UCC and our CX teammatesJob TypeContractCompensation42 - $55
...A leading wellness company in Colorado seeks independent contractors for corporate wellness screenings and vaccination events. Ideal candidates are health professionals passionate about promoting healthy habits and providing excellent customer service. Responsibilities...
...Radiation Safety Office/ RT Level II - Houston, TX Intertek is searching for an Radiation Safety Office with RT Level II certification to join our Industry Servicesteam. This is a fantastic opportunity to grow a versatile career in Industry Services ! Intertek's...
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking... ...consistency and quality across operational workflows.As an Applied AI/ML Executive Director in our AI for Operations organization, you will help...
...seeking a reliable and safety-focused CDL Driver to transport materials, equipment, and... ...operate commercial vehicles (e.g., dump truck, flatbed, lowboy, or trailer) to transport... ...perform the essential functions. ~ Valid Class A or B CDL (depending on vehicle type)~ Clean...
...eCommerce Sales Manager, NA Manager (Retail, Amazon, Website) Location: Chicago, IL... ...partners including MSC, Airgas, Grainger, The Home Depot, Lowes, and Menards, with increasing... ...retention and lifetime value (LTV) Work with development and marketing teams to build...